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Customer Service Team Member

4 weeks ago


Mid West, Australia Woolworths Full time
About the Role

We are seeking a Customer Service Team Member to join our team at Woolworths Supermarkets. As a key member of our customer service team, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive shopping experience.

Key Responsibilities
  • Provide exceptional customer service and respond to customer queries in a timely and professional manner.
  • Work collaboratively with other team members to achieve sales and customer service targets.
  • Collect trolleys from around the store, car park, and surrounding areas.
  • Rotate through various areas of the store, including customer service, checkout, and scanning groceries.
  • Contribute to a positive and inclusive team environment.
What We Offer

As a Customer Service Team Member at Woolworths, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. You will be part of a team that is passionate about delivering exceptional customer service and making a positive impact in our communities.

We offer a range of benefits, including:

  • Competitive hourly rate
  • Ongoing training and development opportunities
  • A supportive and inclusive team environment
  • The opportunity to work with a diverse range of people and products
Requirements

To be successful in this role, you will need to have:

  • A genuine passion for food and shopping
  • A customer-first mentality
  • A love of teamwork and growing with others
  • Flexibility and adaptability to change
  • Reliability and a willingness to work
Why Work with Us

At Woolworths, we are committed to creating a workplace where our team members feel valued, respected, and empowered. We are proud to be recognized as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.