Customer Service Team Member
1 month ago
As a Customer Service Team Member at Woolworths, you will be the face of our brand, providing exceptional customer service and ensuring a great shopping experience for our customers. You will work in a fast-paced retail environment, handling customer queries, resolving issues, and providing product information. This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a team.
Key Responsibilities:
- Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work effectively in a team to achieve sales and customer service targets.
- Handle customer transactions, including processing payments and handling returns.
- Maintain a high level of product knowledge, providing customers with information and recommendations.
- Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.
What We Offer:
- A competitive hourly rate and opportunities for career advancement.
- A fun and supportive work environment, with a focus on teamwork and collaboration.
- Ongoing training and development opportunities to help you grow and succeed in your role.
- A range of employee benefits, including discounts on Woolworths products and services.
Requirements:
- Previous customer service experience, preferably in a retail environment.
- Strong communication and problem-solving skills.
- Ability to work effectively in a team and provide exceptional customer service.
- Basic math skills and accuracy when handling customer transactions.
- Availability to work a variety of shifts, including weekends and public holidays.
Why Work with Us:
At Woolworths, we're passionate about providing our customers with an exceptional shopping experience. We're committed to creating a positive and inclusive work environment, where our team members feel valued, respected, and empowered to succeed. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you
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