Residential Services Coordinator

2 days ago

Tweed Heads, New South Wales, Australia beBeeCustomerService Full time $60,000 - $72,000

Key Role Summary

We are seeking a motivated and customer-focused individual to join our team in a residential location in Tweed Heads, serving as the primary point of contact for participants and visitors.

Job Responsibilities

  • Deliver exceptional customer service to participants and visitors, responding promptly and professionally to their needs.
  • Monitor on-site activities, implement emergency response protocols, and escalate incidents to relevant channels.
  • Support administrative tasks, including data entry and record maintenance.
  • Ensure access control systems are secure and observe ongoing security measures to guarantee participant safety.

About You

  • You possess experience working in a multidisciplinary team and understand the complexities of supporting people experiencing homelessness or complex needs.
  • You excel in communication skills and collaborate effectively with various stakeholders.
  • You have demonstrated ability to thrive in fast-paced environments and respond to emergencies efficiently.
  • You are proficient in utilizing technology, including security systems, to complete administrative functions.

Why Work with Us

  • We foster a supportive and inclusive work environment that values diversity and promotes inclusion.
  • We prioritize staff wellbeing, offering flexible working options, access to learning opportunities, and generous salary packaging options.
  • Our staff wellbeing program and flexible leave arrangements make us an attractive employer.

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