
Human Resources Professional
1 day ago
Job Title
About the Role
We are seeking an experienced Human Resources Business Advisory Support professional to join our team. In this role, you will play a critical part in shaping HR strategies across Australia and New Zealand, promoting change within our organization.
Key Responsibilities
- Manage HR cases, ensuring consistent, accurate, and timely processing while supporting the HRBA team with employee queries.
- Generate and analyze reports using management information systems (MIS) to support fact-based, metrics-driven client decisions.
- Observe risk and control policies, anticipate and escalate risk matters promptly, and engage with relevant stakeholders as required.
- Ensure policies and procedures are followed, train HR and clients on HR tools, and promote self-service where appropriate.
- Multi-task effectively, leveraging HR tools and resources to manage case and project components within a matrix organization.
- Communicate clearly and concisely, using multiple communication vehicles to engage and inform clients. Actively listen and ensure timely communication.
- Prioritize work effectively and contribute ideas for greater efficiencies in HR processes.
- Commit to self-development, increasing knowledge of HR policies and processes. Assume more complex work over time and partner with HR colleagues to execute HR initiatives aligned with business needs.
- Facilitate change and introduce improvements to current practices and procedures.
- Provide project management support for HR-related initiatives within LOBs and support cross-LOB and large-scale initiatives at a location level.
Requirements
- Demonstrated expertise in Human Resources functions, with a strong understanding of industry-specific practices
- Strong attention to detail and experience in administrative tasks.
- Strong presentation and communication skills, with the ability to engage regional stakeholders and clients.
- Customer service focused, team player, and operates with professionalism, urgency, and responsiveness.
- Minimum three years of experience in Human Resources.
- Solid reporting, reconciliation, and quantitative skills.
- Technically proficient in MS Office Suite (Word, Excel, PowerPoint).
- Demonstrated organizational skills, accuracy, and high attention to detail.
- Excellent written and verbal communication skills.
Preferred Qualifications
- Financial services experience (e.g. Asset & Wealth Management and Banking)
- Tertiary qualification in a relevant discipline or equivalent experience.
- Experience working in a matrix organization is an advantage.
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