Frontline Medical Administrator

4 days ago

Sydney, New South Wales, Australia beBeeMedical Full time $94,000 - $117,000

Job Opportunity: Frontline Medical Administrator

We are seeking an experienced medical administrator to join our team. The successful candidate will be responsible for providing exceptional service to patients and ensuring the smooth operation of the practice.

  • Duties:
  • To provide a warm welcome to all patients and callers, offering assistance and support as needed.
  • To manage phone calls and respond promptly, making appointments and issuing invoices/receipts as required.
  • To maintain accurate patient records, updating information as necessary.
  • To communicate effectively with referring doctors, hospital staff, and other stakeholders in a courteous and professional manner.
  • To uphold confidentiality and maintain patient confidentiality at all times.
  • Administrative Tasks:
  • To prepare and record outgoing mail and post daily.
  • To open and distribute incoming mail, processing documents accordingly.
  • To type reports and maintain accurate filing systems.
  • To scan and/or file patient correspondence and results.
  • To update patient information, deleting those no longer attending and maintaining current data.
  • Professional Expectations:
  • To participate actively in general staff meetings and training sessions, sharing expertise and best practices.
  • To maintain a clean and organized reception area, contributing to a positive patient experience.
  • To train new administrators and undertake other duties as required, demonstrating adaptability and a willingness to learn.
  • Essential Skills and Qualifications:
  • Basic knowledge of Microsoft Office applications, including Word and Excel.
  • Experience with MYOB and basic computer skills.
  • Familiarity with medical terminology and concepts.
  • A minimum of one year's experience in a medical administration/secretarial role.

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