Customer Service Expert

6 days ago


Port Macquarie, New South Wales, Australia Coles Full time

At Coles, we're not just a supermarket - we're a local leader in liquor. Our stores offer a wide range of local and imported brands, making shopping for great beverages easy.

We're excited to have you join our team as a Team Member

About the Company

Coles is your local convenience liquor store, part of the Coles Group. We're committed to creating a workplace that's safe and respectful for all our team members.

About the Role

We're looking for someone with a passion for the liquor industry who can provide great customer experiences by working with enthusiasm, energy, and pace. You'll be a go-to person for customer queries, and your knowledge will be invaluable in helping us stock the right products.

The ideal candidate will have excellent communication skills, be able to work independently, and have a commitment to providing exceptional customer service. You'll also need to be able to lift up to 17kg regularly and be comfortable on your feet for long periods.

Required Skills and Qualifications

  • A current accredited Responsible Service of Alcohol (RSA) qualification
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Physical fitness to lift up to 17kg regularly

Benefits

We offer competitive pay, flexible work arrangements, and additional leave entitlements. Plus, with us it's not just about the discounts - it's about investing in your wellbeing and professional development, celebrating your contributions, and offering a safe and respectful work environment.

Estimated Salary: $60,000 - $80,000 per annum

As a Coles team member, you'll enjoy a range of benefits, including:

  • A competitive salary package
  • Flexible work arrangements
  • Additional leave entitlements
  • Opportunities for career advancement

We welcome applications from people of all ages, cultures, abilities, sexual orientation, and gender identities. If you're passionate about delivering exceptional customer service and want to join a dynamic team, please submit your application today



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