Impairment Benefit Expert
7 days ago
About Us:
We are a leading provider of risk management services.
We believe that, with proper management, a world of risk becomes a world of possibilities. Businesses and organizations are freed to focus on their core activities.
Our team is dedicated to delivering exceptional service and support to our clients, ensuring they receive the best possible outcomes for their health and financial wellbeing.
Key Responsibilities:
You will be responsible for completing thorough assessments of impairment claims for injured workers, supplementary to their primary claim, with acute attention to detail and sound decision making within Workers Compensation legislative frameworks.
Your Key Responsibilities Will Include:
- Providing a professional and customer-focused impairment benefits claims service for all injured workers through managing impairment claims in accordance with legislation
- Processing total or partial impairment claims for injured workers significantly impacted by a workplace injury
- Undertaking reviews and processing of claims requesting lump-sum payment
- Acting as a technical reference point for other team members regarding impairment benefit queries
- Ensuring impairment assessments are accurate and complying with relevant legislation if and when required
Qualifications:
We're looking for claims experts who possess:
- Experience within Worker's Compensation Industry, specifically within an Impairment Benefits related role, or have completed Impairment Benefits training
- Experience in client service role
- Attention to detail and critical thinking skills
- Industry-specific qualifications: VWA and TAC Industry Training Programs are desirable
- Excellent customer service skills, communication, and interpersonal skills
What We Offer:
- Attractive remuneration package & flexible work arrangements - including remote work
- Paid Parental Leave
- Excellent working environment - friendly, flexible, and supportive working environment which is built around great team support and rewarding opportunities;
- Exciting career - as our company grows, so do the opportunities for our people;
- Opportunities for ongoing education and development;
- Service recognition awards; and employee assistance program for yourself and immediate family members.
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