Customer Service Representative Trainee Program for Career Advancement

4 days ago


Sydney, New South Wales, Australia Komatsu Australia Pty Ltd Full time
Unlock Your Potential with Komatsu's Customer Service Representative Trainee Program

As a Customer Service Representative Trainee at Komatsu Australia Pty Ltd, you will embark on a comprehensive 3-year training program that offers a unique blend of classroom-based and on-the-job learning. This opportunity is designed to equip you with the skills and knowledge required to succeed in the role of a Customer Support Representative / Parts Interpreter.

Komatsu's Award-Winning Apprentice Program has revolutionized the way apprentices and trainees are trained and developed in the industry, earning widespread recognition including Silver for Large Employer of the Year and Silver for Employing Australian Apprentices at the National Training Awards in 2022.

You will receive first-class training in state-of-the-art facilities, working on some of the most innovative and advanced equipment ranges globally. Upon successful completion of the Automotive Sales Apprenticeship, you will obtain the AUR31020 Certificate III in Automotive Sales, which will open doors to exciting career pathways within Komatsu.

Career Pathways and Progression Opportunities
  • Komatsu Customer Support Centre Team Leader & Supervisor
  • Customer Support and Sales Representative
  • Parts & Service Advisor
  • Fleet Manager
  • New Machine Sales
  • Parts Planner
  • Regional Parts Manager
  • Business Systems Trainer

What sets this program apart is the emphasis on developing your skills and abilities, combined with the opportunity to work collaboratively in a team environment and contribute ideas that drive positive change. You will also enjoy access to all Komatsu Employee Benefits, including an industry-leading leave policy and a competitive remuneration package estimated at around $60,000 - $80,000 per annum.

Benefits of Joining Komatsu
  • Zero-harm culture in the workplace
  • Competitive remuneration package (approximately $60,000 - $80,000 p/a)
  • Mental health awareness and resilience training
  • Opportunity to advance your career globally
  • Access to corporate discounts and benefits
  • Referral program (earn up to $3,000 for referring new employees)

Komatsu is committed to creating value together by employing people from diverse backgrounds and fostering an inclusive culture where all employees can thrive. We encourage applicants with genuine interest in pursuing a career with Komatsu to apply.



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