Senior Clinical Administration Coordinator

6 days ago

Melbourne, Victoria, Australia beBeeMedicalReception Full time $60,000 - $85,000
Job Title:

Senior Medical Receptionist

About the Role:

This is an ideal opportunity for a medical reception professional to join our specialist clinic. As a senior medical receptionist, you will be responsible for welcoming and checking in patients, managing appointments, handling medical billing and claims, coordinating patient correspondence and referrals, supporting medical practitioners and nursing staff with administrative tasks, and maintaining high standards of organisation and patient care at reception.

Key Responsibilities:
  • Welcoming and checking in patients in a friendly and efficient manner
  • Managing appointments via phone and email to ensure seamless communication
  • Handling medical billing and Medicare/DVA/private claims accurately and efficiently
  • Coordinating patient correspondence and referrals to facilitate effective communication
  • Supporting medical practitioners and nursing staff with daily administrative tasks to maintain a smooth workflow
  • Maintaining high standards of organisation and patient care at reception to ensure a positive experience for patients
Requirements:
  • A minimum of 1-2 years of experience in a medical reception role
  • Experience using Genie practice management software is highly regarded
  • Confident using technology and adaptable to new platforms
  • Professional, courteous, and patient-focused communication style
  • Strong attention to detail and organisational skills
  • Well-presented and comfortable working in a busy environment
  • Enthusiastic team player with a proactive attitude

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