International Student Contact Specialist
2 days ago
As a contact specialist, you will be the first point of reference for international students and global partners, responding to queries through various channels. This includes delivering clear, professional communication, accurate information on course syllabi, entry requirements, and admissions procedures, as well as supporting international students in resolving issues.
Key Responsibilities:- Respond to inquiries from students, agents, and external partners
- Provide accurate advice on course syllabus, entry requirements, and the admissions process
- Support international students in resolving issues by applying established guidelines
- Maintain up-to-date knowledge of campus life and student support services
- Strong customer service skills with experience in a busy front-line environment
- Excellent organizational and time management skills
- Effective teamwork and collaboration skills
- Highly developed verbal communication and interpersonal skills
This role offers a dynamic and challenging work environment, opportunities for growth and development, and the chance to make a real difference in the lives of international students.
Additional Information:The ideal candidate will possess a strong customer focus, excellent communication skills, and the ability to work effectively in a team environment.
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