Senior Housing Professional

5 days ago


Brisbane, Queensland, Australia beBeeHousing Full time $94,320 - $124,120

Job Title: Senior Housing Officer

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This is a challenging role that requires effective leadership, communication and interpersonal skills to manage a team of professionals.

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Key Responsibilities:

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  • Develop professional relationships with stakeholders to improve customer outcomes and processes.
  • Manage formal internal and external complaints and facilitate resolutions.
  • Represent the department in appeals and attend hearings.
  • Supervise team activities, monitoring performance, workload management, addressing operational issues, and reporting.
  • Manage and assess properties, conducting condition appraisal inspections and providing maintenance advice.
  • Contribute to portfolio renewal plans and implement property developments.
  • Regularly work in the field, meeting with customers in their homes, managing risk, and ensuring workplace safety.
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Requirements:

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This role requires a strong understanding of housing policies, procedures, and regulations. The successful candidate will have excellent communication and interpersonal skills, with the ability to build effective relationships with stakeholders.

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