
Senior Housing Officer
1 day ago
You will manage complex social housing and housing assistance services and supervise Housing Officers delivering direct services to customers in person over the front counter, by telephone, correspondence, in the field and through outreach services in the community. Field work is a regular requirement of this role.
Conditions in the field are changeable and can be volatile, requiring varying degrees of vigilance and management of risk.
- Approve high and very high need social housing applications and transfers, and quality assuring application assessments.
- Develop effective professional relationships with stakeholders to improve customer outcomes and processes and manage formal internal and external complaints and facilitating resolutions.
- Represent the department in appeals and attending the Queensland Civil and Administrative Tribunal.
- Supervise team activities and exercising delegation as required, including monitoring performance, workload management, addressing operational issues and reporting.
- Manage and assess properties, conducting condition appraisal inspections and providing advice on maintenance requirements
- Contribute to portfolio renewal plans and implementation of property developments.
- Regularly works in the field, which includes meeting with customers in their homes. Conditions are changeable and can be volatile, requiring varying degrees of vigilance and management of risk. Regional roles may involve intra-state travel overnight.
- Lead and ensure you establish and maintain a workplace safety culture by ensuring that all policies and practices
Job Ad Reference: QLD/657718/25
Closing Date: Monday, 15 September 2025
Occupational group Community Care
#J-18808-Ljbffr
-
Community Housing Officer
2 weeks ago
Brisbane, Queensland, Australia Troocoo Full timeJoin to apply for the Community Housing Officer role at Troocoo5 days ago Be among the first 25 applicants Join to apply for the Community Housing Officer role at Troocoo Get AI-powered advice on this job and more exclusive features.The Company For over 50 years, The Company For over 50 years, our client has been a trusted provider of support services across...
-
Senior Housing Officer
21 hours ago
Brisbane, Queensland, Australia Queensland Government Full timeYou will manage complex social housing and housing assistance services and supervise Housing Officers delivering direct services to customers in person over the front counter, by telephone, correspondence, in the field and through outreach services in the community. Field work is a regular requirement of this role.Conditions in the field are changeable and...
-
Community Housing Officer
2 days ago
Brisbane, Queensland, Australia Troocoo Full timeJoin to apply for the Community Housing Officer role at Troocoo5 days ago Be among the first 25 applicantsJoin to apply for the Community Housing Officer role at TroocooGet AI-powered advice on this job and more exclusive features.The CompanyFor over 50 years,The CompanyFor over 50 years, our client has been a trusted provider of support services across...
-
Senior Housing Officer
21 hours ago
Brisbane, Queensland, Australia at Full time• Approve high and very high need social housing applications and transfers, and quality assuring application assessments.• Develop effective professional relationships with stakeholders to improve customer outcomes and processes and manage formal internal and external complaints and facilitating resolutions.• Represent the department in appeals and...
-
Senior Housing Officer
24 hours ago
Brisbane, Queensland, Australia at Full time• Approve high and very high need social housing applications and transfers, and quality assuring application assessments.• Develop effective professional relationships with stakeholders to improve customer outcomes and processes and manage formal internal and external complaints and facilitating resolutions.• Represent the department in appeals and...
-
Senior Housing Professional
8 hours ago
Brisbane, Queensland, Australia beBeeHousing Full time $94,320 - $124,120Job Title: Senior Housing Officer\This is a challenging role that requires effective leadership, communication and interpersonal skills to manage a team of professionals.\Key Responsibilities:\Develop professional relationships with stakeholders to improve customer outcomes and processes.Manage formal internal and external complaints and facilitate...
-
Senior Social Housing Manager
8 hours ago
Brisbane, Queensland, Australia beBeeHousing Full time $114,345 - $145,855As a senior housing officer, you will play a pivotal role in managing complex social housing and assistance services. This involves overseeing the management of social housing and support programs.Key ResponsibilitiesApprove high and very high need social housing applications and transfers, ensuring comprehensive assessments are conducted.Develop strategic...
-
Housing Expert
12 hours ago
Brisbane, Queensland, Australia beBeeSenior Full time $80,000 - $105,000Our organization is seeking a skilled Senior Housing Officer to join our team. The ideal candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.The successful applicant will be responsible for approving high and very high need social housing applications and transfers, as well as...
-
Housing Officer
3 weeks ago
Brisbane, Queensland, Australia Empire Group Full timeA03 Housing OfficerQLD Government$50.37 per hour + superLoganASAP StartThe RoleJoin this very busy Housing Service Centre team, delivering frontline tenancy and property services to customers with complex needs. This role involves a mix of office and fieldwork, managing tenancy arrangements and providing support in a fast-paced environment.Maintain accurate...
-
Housing Officer
3 weeks ago
Brisbane, Queensland, Australia Empire Group Full timeA03 Housing OfficerQLD Government$50.37 per hour + superLoganASAP StartThe RoleJoin this very busy Housing Service Centre team, delivering frontline tenancy and property services to customers with complex needs. This role involves a mix of office and fieldwork, managing tenancy arrangements and providing support in a fast-paced environment.Maintain accurate...