Senior Business Growth Manager

3 days ago


Smeaton Grange, New South Wales, Australia AMA GROUP AUSTRALIA Full time
About ACM Parts

We are Australia's largest provider of alternative and specialty parts to the automotive repair industry, keeping vehicles on the road.

Our mission is to re-define and repair, by providing a choice of options that suit our customers' needs. We offer a comprehensive range of Reclaimed, Genuine, and Aftermarket parts as well as innovative solutions to support the growth of our customers.

The Opportunity

We are seeking an experienced Sales and Account Management Professional to join our team based in NSW/ACT. As our next Business Development Manager, you will play a key role in engaging, building and maintaining sustainable and mutually beneficial relationships with our existing and new customers within our Collision market.

Job Description:
  • Foster positive relationships with key Collision customers as their primary point of contact.
  • Facilitate face-to-face and phone meetings with existing key Collision customers to understand their needs and goals.
  • Present customer feedback to internal stakeholders and facilitate agreed changes or improvements to deliver a better experience for customers.
  • Maintain a portfolio of customers efficiently and promote our products/services addressing or predicting client objectives.

In this role, you will work closely with our Sales Operations Manager to thoroughly understand customer needs and provide support to achieve operational goals and business growth. You will also be responsible for creating and implementing procedures/strategies to improve customer outcomes and satisfaction levels.

Requirements:
  • Previous experience in sales and account management within the automotive industry.
  • Able to build strong business relationships and provide excellent customer service.
  • Strong analytical skills with ability to interpret reports and identify areas for improvement.
  • High computer proficiency and attention to detail.
Benefits:
  • Reward and recognition programs.
  • Career development and training opportunities.
  • Referral bonus for recommending a friend to work with us.
  • Discounts on parts and tools.
  • Uniforms.
  • 24/7 professional counselling for Team members and their immediate families.


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