Hospitality Professional

7 days ago


Melbourne, Victoria, Australia Traverse Alpine Group Full time

Role Overview

We are seeking a skilled Hospitality Professional to join our team at The Boat Shed Lake Hume. As a Front of House Staff member, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.

Key Responsibilities

  • Warmly greet and welcome guests upon arrival.
  • Efficiently take and deliver food and drink orders.
  • Ensure that the dining area is clean, organized, and inviting.
  • Assist with food prep and beverage service as required.
  • Accurately process payments and handle cash transactions.
  • Provide detailed information about menu offerings and special promotions.
  • Address and resolve customer inquiries and concerns with professionalism.

Requirements

  • Previous experience in hospitality or customer service is preferred.
  • Strong ability to thrive in a fast-paced working environment.
  • Excellent communication and interpersonal skills.
  • Flexible availability, including nights and weekends.
  • Experience with POS systems and handling cash is a plus.
  • Knowledge of food and beverage service standards.
  • Team-oriented mindset with a passion for exceptional service.

Benefits

  • Staff meals and discounted benefits across our portfolio of restaurants and cafes.
  • Award-winning large hospitality group with room to grow and succeed in this exciting industry.
  • Be a part of a passionate group of hospitality staff who bring their best every day to work.


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