Hospitality Professional
4 weeks ago
Role Overview
We are seeking a skilled Hospitality Professional to join our team at The Boat Shed Lake Hume. As a Front of House Staff member, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.
Key Responsibilities
- Warmly greet and welcome guests upon arrival.
- Efficiently take and deliver food and drink orders.
- Ensure that the dining area is clean, organized, and inviting.
- Assist with food prep and beverage service as required.
- Accurately process payments and handle cash transactions.
- Provide detailed information about menu offerings and special promotions.
- Address and resolve customer inquiries and concerns with professionalism.
Requirements
- Previous experience in hospitality or customer service is preferred.
- Strong ability to thrive in a fast-paced working environment.
- Excellent communication and interpersonal skills.
- Flexible availability, including nights and weekends.
- Experience with POS systems and handling cash is a plus.
- Knowledge of food and beverage service standards.
- Team-oriented mindset with a passion for exceptional service.
Benefits
- Staff meals and discounted benefits across our portfolio of restaurants and cafes.
- Award-winning large hospitality group with room to grow and succeed in this exciting industry.
- Be a part of a passionate group of hospitality staff who bring their best every day to work.
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