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HVAC Technical Support Expert

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City Of Moreton Bay, Australia beBeeHvac Full time $80,000 - $100,000
Job Overview

We are seeking a skilled Technical Service Specialist to join our team. As a Technical Service Specialist, you will be responsible for providing expert support across commissioning, technical diagnosis, and training for leading HVAC systems.

You will work closely with service agents, customers, and internal teams to ensure optimal performance and customer satisfaction.

Key Responsibilities
  • Diagnose and resolve complex technical issues in HVAC systems
  • Provide spare part selection support and technical assistance
  • Oversee commissioning of VRF and QTON systems
  • Deliver comprehensive training programs for service agents and contractors
  • Conduct site visits and collaborate with regional managers
  • Support warranty processes, reporting, and technical data analysis
Requirements
  • Qualified HVAC technician with extensive industry experience
  • Confident in diagnosing, commissioning, and resolving complex technical issues
  • Strong communicator with proven customer service skills
  • Able to balance business objectives with customer satisfaction
  • Flexible to travel for site visits and training delivery