Technical Service Engineer

3 weeks ago

City of Moreton Bay, Australia Manufacturing Full time
Overview

Technical Service Engineer at Manufacturing. As a Technical Service Engineer, you'll provide expert support across commissioning, technical diagnosis, and training for leading HVAC systems. You'll work closely with service agents, customers, and internal teams to ensure optimal performance and customer satisfaction.

Client Details

Our client is a leading global manufacturer and supplier of premium residential and commercial HVAC and air-to-water heat pump systems. With a 25-year history in Australia, they have built a reputation as one of the industry's most awarded and trusted brands.

Description

As a Technical Service Engineer, you'll provide expert support across commissioning, technical diagnosis, and training for leading HVAC systems. You'll work closely with service agents and customers, alongside internal teams to ensure optimal performance and customer satisfaction.

Responsibilities
  • Diagnose and resolve technical issues in HVAC systems
  • Provide spare part selection support and technical assistance
  • Oversee commissioning of VRF and QTON systems
  • Deliver training programs for service agents and contractors
  • Conduct site visits and collaborate with regional managers
  • Support warranty processes, reporting, and technical data analysis
Profile
  • Qualified HVAC technician with extensive industry experience
  • Confident in diagnosing, commissioning, and resolving technical issues
  • Strong communicator with proven customer service skills
  • Able to balance business objectives with customer satisfaction
  • Flexible to travel for site visits and training delivery
Job Offer
  • Competitive salary package with company vehicle, laptop, phone, and uniform provided
  • Flexible working arrangements (work from home, onsite, hybrid)
  • Opportunity to represent one of Australia\'s most awarded HVAC brands
  • Ongoing professional development, training, and career progression

To apply online please click the \'Apply\' button below. For a confidential discussion about this role please contact Henry Hall on

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Engineering and Information Technology
Industries
  • IT Services and IT Consulting
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