Event Coordinator

3 weeks ago

Sunbury, Victoria, Australia Hume City Council Full time
Job Title: Venue Officer

Hume City Council is seeking a skilled and customer-focused Venue Officer to join our team. As a Venue Officer, you will play a key role in delivering high-quality functions, events, and educational activities at various venues across the Hume municipality.

Key Responsibilities:
  • Setup and reset rooms according to room setup sheets, ensuring a seamless experience for trainers, presenters, and attendees.
  • Test and maintain equipment, including internal and external computers, AV equipment, and other technical systems.
  • Provide exceptional customer service to trainers, presenters, attendees, event organizers, and other hirers, ensuring their needs are met and exceeded.
  • Assist trainers and presenters with their requirements, providing information on fire evacuation procedures and other essential details.
  • Cover reception spaces during breaks and provide high-quality, accurate, and timely information services to the community.
  • Assist users in utilizing venues effectively for functions, events, education, cultural, leisure, arts, or employment support purposes.
Requirements:
  • Demonstrated knowledge and ability in the use of computers and audio-visual equipment.
  • Knowledge of manual handling and OHS principles.
  • Ability to communicate effectively with a diverse range of people, including staff, customers, and community members.
  • Experience in customer service and/or hospitality is an advantage.
About Hume City Council:

Hume City Council is a leader in local government, committed to creating an inclusive and collaborative work environment. Our values include being better every day, being in it together, showing up, and all for Hume. We offer a competitive salary package, professional development opportunities, and a supportive work environment.

We are an equal opportunity employer and encourage people of all ages, people with disability, Aboriginal and Torres Strait Islander people, and people from culturally diverse backgrounds to apply.

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