Spa Operations Director

5 days ago

Brisbane, Queensland, Australia beBeeManager Full time $75,000 - $98,700

We are seeking a highly skilled and experienced Spa Operations Manager to oversee the daily operations of our spa. This is an exceptional opportunity for a results-driven professional to lead a dynamic team and drive business growth.

About the Role:
  • This is a leadership position responsible for managing day-to-day spa operations, ensuring exceptional client satisfaction, and maintaining a positive work environment.
Key Responsibilities:
  • Oversee staff scheduling, training, and performance management
  • Develop and implement spa policies and procedures
  • Maintain inventory and supply levels
  • Handle customer inquiries, feedback, and complaints
  • Collaborate with marketing to promote spa services and drive client engagement
  • Ensure compliance with health and safety regulations and maintain a clean, welcoming atmosphere
Requirements:
  • Previous experience in spa management or a similar role
  • Strong customer service and interpersonal skills
  • Excellent people management and leadership abilities
  • Proficient in administrative tasks, including scheduling and inventory management
  • Passion for wellness and a commitment to delivering high-quality spa experiences

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