Customer Service Representative

3 weeks ago


Castle Hill, Australia Domayne Full time

We are seeking a dedicated and enthusiastic customer service focused professional to join the Castle Hill Store as a Salesperson.

As a Salesperson at Domayne, you will have an understanding of life at home solutions and a desire to find the best outcome for our customers.

To be successful in this role, you must:

  • Have a passion for retail
  • Be highly motivated and results driven with outstanding customer service and communication skills
  • Enjoy working in a team environment

We require individuals who have experience in a customer focused, successful retail business, or the ability to work in one. A high level of Furniture product knowledge is necessary to support customer queries.

You will need to be able to service your customers while managing work tasks around their needs, going above and beyond to provide exceptional customer focused problem solving.

Apart from resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services, you will also need to exceed individual and store sales targets.

Flexibility across retail trading hours including weekends, public holidays and late night trades is essential.

We offer a generous salary package, including a competitive estimated annual salary of $50,000 - $60,000 depending on experience, plus generous staff discounts and attractive commission based structures.

In addition to these benefits, we also offer fantastic incentive based promotions, career progression opportunities, and a flexible and positive work environment where good performance is recognised and rewarded.



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