Customer Service Ambassador
2 days ago
Located at Castle Hill Fitness & Aquatic Centre, we are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences.
About the Role:
- We have 3 departments within our leisure Centre - Aquatics, Gymnastics and Fitness
- As a Customer Service Representative, you will be the first point of contact for our members and guests
- You will provide information on our facilities and services
Key Responsibilities:
- Deliver excellent customer service
- Handle member inquiries and resolve issues
- Work in a fast-paced environment with multiple priorities
Benefits:
- Paid birthday leave
- 30% off food & beverage
- $5 daily coffee allowance
- Free gym membership
Requirements:
- Great communication skills
- Phone etiquette
- Ability to navigate technology and computer systems
- High attention to detail
We offer a competitive salary range of $60,000 - $70,000 per annum, depending on experience. If you are a warm, friendly individual with a strong desire to provide exceptional customer service, we would love to hear from you.
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