Sales Representative

3 weeks ago


Airlie Beach, Queensland, Australia SeaLink Whitsundays Full time
About the Role

As a Sales Consultant with SeaLink Whitsundays, you will be part of a dynamic and innovative division operating tours 364 days a year. Located on luxurious Hayman Island, you will form part of a small team promoting exceptional experiences, showcasing product offerings, and maximizing sales opportunities.

Your key responsibilities will include ensuring a seamless sales, reservations, and check-in process, providing an ultimate guest interaction, and achieving results. Building effective relationships with stakeholders, you will work collaboratively with all departments to ensure the ultimate guest experience and operational objectives.

About You

We are seeking a passionate "people person" with local knowledge, enthusiastic about quality products and creating exceptional guest experiences in Adventure Tourism. You should be achievement orientated, with a commitment to delivering results, well-presented, and aligned to the expectations of a luxury resort.

Required skills include:

  • Customer Service: Delivering an exceptional guest experience each time.
  • Organizational: Managing multiple responsibilities to meet required deadlines efficiently and effectively.
  • Communication: Excellent verbal and written communication skills to interact professionally with managers, customers, and stakeholders.
  • Problem-solving skills: Anticipating issues, identifying solutions, and resolving problems.
  • Agility: Adapting to operational changes with innovative solutions to achieve the optimum outcome for both guests and the division.
  • Technology Proficiency: Advanced skills in MS Office, reservation booking systems, and CRM software, and familiar with online communication tools.

Essential qualifications include:

  • Min 1 year's experience in travel and tourism sales.
  • Experience in booking systems and CRM software (Fare Harbor desirable).
  • Current driver's license.
  • Willingness to work a rotational roster.
  • The ability to live on Island.

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