Free Transport Specialist

5 days ago


Wollongong, New South Wales, Australia beBeeCustomerService Full time $54,222 - $84,692

Job Opportunity:

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The Assisted School Travel Program Officer plays a vital role in meeting the needs of eligible students with disability by providing free specialised transport to and from school.

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About the Role:

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This is a customer-facing position that requires strong communication skills, attention to detail, and the ability to work independently. The successful candidate will be responsible for delivering exceptional customer service, responding to general enquiries, and maintaining accurate records.

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Key Responsibilities:

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  • Deliver customer services and respond to general enquiries from parents, schools, contractors, and colleagues to achieve outstanding outcomes.">
  • Provide accurate information in a confidential, responsive, and customer-focused manner.">
  • Maintain electronic and hard-copy records.">
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Requirements and Capabilities:

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  • Demonstrate a commitment to public education and its values.">
  • Show knowledge of and commitment to implementing Aboriginal Education Policy and upholding Partnership Agreement with NSW AECG.">
  • Represent the organisation honestly, ethically, and professionally.">
  • Identify and respond quickly to customer needs.">
  • Find and check information needed to complete tasks.">
  • Demonstrate a sound understanding of technology relevant to the role.">
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Benefits:

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  • Make a difference at Department of Education.">
  • Enjoy flexible work-life balance: 3 days WFH & 2 day in office.">
  • Have competitive salary: generous holidays & leave conditions.">
  • Work a 35-hour week: flex leave entitlements.">
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Additional Requirements:

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This is a child-related role. As a condition of employment, you will be required to provide a Working with Children Check Clearance number and complete a National Criminal Record Check.



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