Customer Experience Manager

About the RoleWe are seeking a Customer Experience Lead to join our team at ENGIE. As a champion of the customer voice, you will be instrumental in driving customer excellence and innovation across our organization.Key Responsibilities:Develop and implement a comprehensive Voice of Customer program to inform decision-making and drive continuous...

About the RoleWe are seeking a highly skilled Customer Experience Lead to join our team at ENGIE. As a key member of our CX team, you will be responsible for delivering the end-to-end Voice of Customer program, driving customer excellence, and building customer journey mapping capability.Key ResponsibilitiesDevelop and implement a comprehensive Voice of...

Luxury Escapes is a pioneer in the travel industry, dedicated to delivering unparalleled holiday experiences to our customers. Our mission is to exceed customer expectations through exceptional service, innovative products, and a passion for travel.We are seeking a highly skilled and experienced Customer Experience Manager to join our team in Melbourne. As a...

Oporto is a dynamic and passionate company that's all about creating flavour-packed flame-grilled chicken meals and vibrant experiences for our customers. We're looking for a talented individual to join our team as a Customer Experience Ambassador.As a Customer Experience Ambassador, you'll be responsible for delivering exceptional customer service and...

About the Role:We are seeking a Customer Experience Strategist to join our team at ENGIE. As a key member of our Customer Experience team, you will be responsible for delivering exceptional customer experiences through data-driven insights and continuous improvement initiatives.Responsibilities:Develop and implement customer journey mapping capabilities to...

About the RoleWe are seeking a highly skilled Customer Experience Lead to join our team at ENGIE. As a key member of our CX team, you will be responsible for delivering the end-to-end Voice of Customer program, driving customer excellence, and building customer journey mapping capability.Key ResponsibilitiesDevelop and implement a comprehensive Voice of...

About the Role:ENGIE is seeking a Customer Experience Lead to champion the voice of customer for ENGIE retail. As a hybrid role located at our Freshwater Place offices in Southbank, you will power the future of ENGIE by delivering the end-to-end Voice of Customer program from all forms of customer data across multiple channels.Key Responsibilities:Drive...

About the Role:ENGIE is seeking a Customer Experience Lead to champion the voice of customer for ENGIE retail. As a hybrid role located at our Freshwater Place offices in Southbank, you will be responsible for delivering the end-to-end Voice of Customer program from all forms of our customer data across multiple channels.Key Responsibilities:Drive customer...

Accelerate the Transition to a Carbon-Neutral EconomyENGIE is at the forefront of the energy transition, and we're seeking an experienced Customer Experience Lead to join our team in Australia. This 12-month fixed-term contract offers a unique opportunity to make a significant impact on customer journeys and contribute to ENGIE's ambitious sustainability...

About the RoleWe are seeking a highly skilled Customer Experience Lead to join our team at ENGIE. As a key member of our CX team, you will be responsible for delivering exceptional customer experiences across multiple channels.Key ResponsibilitiesDevelop and implement a comprehensive Voice of Customer program to drive customer excellence and continuous...

Oporto is a dynamic and passionate team that's all about creating flavour-packed flame-grilled chicken meals. As a Customer Experience Specialist, you'll be part of a vibrant team that's dedicated to making a difference in the lives of our customers. We're looking for someone who shares our passion for delivering exceptional customer experiences and is...

Job Description:We are seeking an experienced Customer Care Support to join our team at Michael Page in Southbank. As a key member of our operations team, you will play a crucial role in maintaining efficient operations and delivering exceptional customer service.Key Responsibilities:Provide sales support to account managers, distributors, and...

Crown Resorts is a leader in luxury hospitality, and we're seeking an experienced Front Office Supervisor to join our team at Crown Towers.The successful candidate will lead a team of up to 20 Front Office Attendants, supporting the Front Desk operations and providing an elevated guest experience. Key responsibilities include:Delivering a seamless and...

Job Title: Senior Customer Success ManagerJob Summary:We are seeking a highly skilled Senior Customer Success Manager to join our team at Epsilon. As a key member of our retail media team, you will be responsible for driving performance and sales support for our retailer partnerships in APJ.Key Responsibilities:Provide world-class service to our retail...

Job Title: Senior Customer Success ManagerJob Summary:We are seeking a highly skilled Senior Customer Success Manager to join our team at Epsilon. As a key member of our global retail partnerships team, you will be responsible for driving performance and sales support for our retailer partnerships in APJ.Key Responsibilities:Provide world-class service to...

About the RoleWe are seeking a highly skilled Cruise Concierge Agent to join our team in Melbourne. As a key member of our team, you will be responsible for delivering exceptional customer experiences and promoting Luxury Escapes products.Key ResponsibilitiesProvide excellent customer service by offering general information on cruise services, packages, and...

About Crown ResortsCrown Resorts is a leading hospitality provider, offering a unique blend of entertainment, dining, and accommodation experiences. Our mission is to deliver exceptional customer experiences, making every visit a memorable one.Job SummaryWe are seeking a highly skilled Hospitality Experience Ambassador to join our team at Crown. As a key...

Job DescriptionWhy Epsilon?We are a global company that values diversity and inclusivity. Our team is made up of knowledgeable, passionate, and creative individuals who work together to achieve shared goals.We are committed to promoting a workplace where everyone feels valued and respected. We believe that our differences are what make us stronger, and we...

Crown Resorts: A Premier Destination for Hotel ExcellenceBetter Experiences Start HereCrown Resorts is a renowned luxury hotel and gaming destination that offers unparalleled experiences for our guests and team members alike. As a leader in the hospitality industry, we value passion, creativity, and a commitment to excellence in everything we do.About Crown...

Role OverviewLuxury Escapes is seeking a skilled Customer Retention Liaison to join our team in Southbank, Melbourne. As a key member of our customer-facing team, you will play a vital role in increasing customer loyalty and reducing cancellations by handling customer inquiries related to order cancellations.Key ResponsibilitiesHandle inbound calls from...