Excellent Customer Experience Specialist

7 days ago


Melbourne, Victoria, Australia beBeeService Full time $63,000 - $87,000
Customer Service Representative Role Overview

We are seeking a motivated customer service professional to deliver exceptional experiences and drive sales growth.

Key Responsibilities:

  • Provide top-notch customer service through face-to-face interactions, phone calls, and email responses.
  • Engage with customers to understand their financial needs and provide tailored solutions using our banking products.
  • Drive sales growth by referring customers to our specialists in home loans and business banking.
  • Generate new leads across various banking products and services.

Requirements:

  • Energetic attitude and unique ability to build strong customer relationships.
  • Superior communication skills and experience in a customer-facing/sales environment.
  • Resilience and adaptability in a fast-paced environment.
  • A proven ability to meet performance goals with an unwavering commitment to delivering excellent customer service.

What We Offer:

  • In-depth training on our banking products and services.
  • Ongoing support and guidance from our experienced team.
  • Opportunities for career advancement and professional development.
  • A dynamic and inclusive work environment that values diversity and flexibility.


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