Retail Customer Experience Manager

2 weeks ago

Launceston, Tasmania, Australia beBeeLeader Full time $60,000 - $80,000
About the Opportunity

As a leader in our retail environment, you will foster engagement and innovation to create exceptional customer experiences and compelling store displays that drive repeat business.

We are seeking a dynamic individual who has a genuine passion for people development and leadership. This role offers critical operational exposure across the business and the opportunity to launch a career journey.

The Role
  • Motivate and lead your team to deliver outstanding customer service, promoting customer loyalty and contributing to revenue growth.
  • Encourage your team to invest in education and strive for excellence in their careers.
  • Take charge of in-store tasks, providing regular coaching and mentoring to the store team to inspire continuous improvement.
  • Create an inclusive environment that empowers team members to bring their authentic selves to work.
  • Develop a culture centered around understanding our community, utilizing customer feedback as a key factor in decision-making.
The Ideal Candidate
  • You use initiative and intuition to understand your team and motivate them to make a positive impact for each other and our customers.
  • You are passionate about people development and encourage others to strive for excellence and reach their full potential.
  • You thrive in fast-paced environments and make informed decisions using forward-thinking approaches.
  • You bring energy and enthusiasm to those around you by being your authentic self and always doing what's right for your team, customers, and community.
  • You leverage an inspiring and collaborative approach to communication to drive your team's commitment.
Our Commitment to Our People

We offer exclusive discounts on select brands, as well as access to our comprehensive wellbeing support program, which provides assistance with critical incidents, career development, conflict resolution, nutrition, lifestyle, financial, family, and legal support.

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We Are Together Creators

We are part of a larger organization that brings people together through shared experiences and moments.

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