Director of Guest Experience

3 days ago


Adelaide, South Australia beBeeGuestExperience Full time $100,000 - $120,000
About This Role

As a General Manager, you will be the driving force behind delivering exceptional guest experiences. You will lead a passionate team that prioritizes every aspect of our service, from on-board to off-train interactions.

  • Cultivate unforgettable memories for our guests through innovative and creative initiatives.
  • Strategically manage labour costs, workflows, waste, and supplier relationships to achieve outstanding results.

This is an opportunity to inspire and develop your team, fostering a collaborative environment where everyone feels valued and motivated.

About You

To succeed in this role, you must possess:

  • Exceptional planning skills for immediate needs and long-term objectives.
  • A deep commitment to excellence in every action.
  • The ability to build a highly motivated and collaborative team.
  • Strong safety awareness and risk management expertise.
Benefits
  • Generous travel discounts and career opportunities for progression.
  • A competitive salary and study assistance policy.
  • A comprehensive Employee Assistance Program and Private Health discounts.
Our Expectations

We expect you to:

  • Develop and implement effective strategies to enhance the guest experience.
  • Collaborate with teams to drive business growth and improvement.
  • Communicate effectively with stakeholders to ensure seamless operations.


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