Care Services Coordinator

2 weeks ago

Australia beBeeCare Full time $65,000 - $85,000

Job Title: Care Services Coordinator

About the Role

We are seeking a dedicated professional to join our team as a full-time Care Services Coordinator at our Gold Coast site in Hope Island, QLD.

The key responsibilities of this role include:

- Developing and coordinating comprehensive care plans for clients
- Visiting clients in their community settings
- Assisting with rostering of client services and maintaining continuity in care regimes
- Meeting with potential client leads and enrolling them in our services
- Participating in an after-hours on-call roster arrangement
- Liaising with staff, clients, family members, and healthcare providers as required
- Maintaining confidentiality and upholding high standards of client care

Key Duties and Responsibilities
  1. Develop and coordinate client care plans, ensuring they meet individual needs and goals
  2. Visit clients in their community settings, providing support and guidance as needed
  3. Assist with rostering of client services, ensuring effective time management and resource allocation
  4. Meet with potential client leads, promoting our services and facilitating enrollments
  5. Participate in the after-hours on-call roster arrangement, providing emergency support and responding to client needs
  6. Liaise with staff, clients, family members, and healthcare providers, fostering strong relationships and communication
  7. Maintain confidentiality and uphold high standards of client care, adhering to industry regulations and best practices
Requirements and Qualifications

To be successful in this role, you will require:

- Minimum 2-3 years' experience in a similar care coordination role

- Current clear National Police Check

- Current First Aid Certificate, including CPR

- COVID-19 Vaccination status

- Demonstrated knowledge within the Aged Care sector

- Demonstrated care coordination skills and ability to work effectively with clients, family members, and service providers

- Previous experience managing Home Care Packages

- Strong understanding of the Aged Care Quality Standards

- NDIS knowledge desirable

- Prior experience with CRM and electronic rostering systems

- Proficient computer skills, including Microsoft Office

- Effective verbal and written communication skills

- Excellent time management skills, with the ability to multitask

- Positive and professional can-do attitude

Benefits and Working Conditions

This is a full-time position, working [insert hours] per week. The successful candidate will enjoy a competitive salary package, opportunities for professional development, and a dynamic work environment.

We offer a supportive and inclusive workplace culture, prioritizing employee well-being and job satisfaction. If you are a motivated and compassionate individual looking to make a meaningful difference in the lives of others, we encourage you to apply.

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