
Care Services Coordinator
1 week ago
Job Title: Care Services Coordinator
About the RoleWe are seeking a dedicated professional to join our team as a full-time Care Services Coordinator at our Gold Coast site in Hope Island, QLD.
The key responsibilities of this role include:
- Developing and coordinating comprehensive care plans for clients
- Visiting clients in their community settings
- Assisting with rostering of client services and maintaining continuity in care regimes
- Meeting with potential client leads and enrolling them in our services
- Participating in an after-hours on-call roster arrangement
- Liaising with staff, clients, family members, and healthcare providers as required
- Maintaining confidentiality and upholding high standards of client care
- Develop and coordinate client care plans, ensuring they meet individual needs and goals
- Visit clients in their community settings, providing support and guidance as needed
- Assist with rostering of client services, ensuring effective time management and resource allocation
- Meet with potential client leads, promoting our services and facilitating enrollments
- Participate in the after-hours on-call roster arrangement, providing emergency support and responding to client needs
- Liaise with staff, clients, family members, and healthcare providers, fostering strong relationships and communication
- Maintain confidentiality and uphold high standards of client care, adhering to industry regulations and best practices
To be successful in this role, you will require:
- Minimum 2-3 years' experience in a similar care coordination role
- Current clear National Police Check
- Current First Aid Certificate, including CPR
- COVID-19 Vaccination status
- Demonstrated knowledge within the Aged Care sector
- Demonstrated care coordination skills and ability to work effectively with clients, family members, and service providers
- Previous experience managing Home Care Packages
- Strong understanding of the Aged Care Quality Standards
- NDIS knowledge desirable
- Prior experience with CRM and electronic rostering systems
- Proficient computer skills, including Microsoft Office
- Effective verbal and written communication skills
- Excellent time management skills, with the ability to multitask
- Positive and professional can-do attitude
Benefits and Working ConditionsThis is a full-time position, working [insert hours] per week. The successful candidate will enjoy a competitive salary package, opportunities for professional development, and a dynamic work environment.
We offer a supportive and inclusive workplace culture, prioritizing employee well-being and job satisfaction. If you are a motivated and compassionate individual looking to make a meaningful difference in the lives of others, we encourage you to apply.
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