Library and Technology Support Specialist

4 days ago


Prahran, Victoria, Australia City of Stonnington Full time
Job Overview

The City of Stonnington is seeking a highly skilled Library Technician to support our team and maintain our library's technology.

Key Responsibilities:
  • Operational Support: Provide exceptional Help Desk services to patrons, ensuring top-notch library support.
  • Maintenance of Technology: Oversee the performance and upkeep of library systems and equipment, swiftly addressing technical issues for seamless operations.
  • Collaboration and Communication: Partner with the IT & Systems Team Leader on various initiatives, working with external vendors as required.
  • Policy Development: Assist in drafting and updating documents, policies, procedures, and training resources related to library technology and advancements.
  • Data Analysis: Compile and interpret circulation and collection data to aid in effective management of library resources.
  • Customer Service: Provide outstanding service at the circulation desk, ensuring a welcoming experience for all library visitors.
Requirements:
  • A customer-focused approach with a passion for public libraries and community.
  • Interest in technology and attention to detail.
  • Diploma in Library and Information Services, Information Management, IT, or a related field, with relevant experience.
  • Proficient with Integrated Library Management Systems and related technologies.
  • Experience in a modern public library with an understanding of its community role.
  • Strong support skills, positive team contributor, excellent customer service, and multi-tasking abilities.
Compensation:

$63,000 - $75,000 per annum, plus 4% superannuation.



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