People Service Specialist

2 weeks ago

Gladstone, Australia beBeeEmployer Full time $60,000 - $80,000
Job Description:

Support the delivery of end-to-end people services by contributing to the implementation and administration of human resource systems, policies, and processes across the employee lifecycle.

This role plays a key part in employee onboarding and exit, records management, recruitment coordination, training compliance, and HR reporting. It supports a positive and professional workplace culture that aligns with values ensuring legislative compliance, and enhances workforce capability and engagement.

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  • Human Resource Operations and Support

Support the HR Business Partner in day-to-day operation of HR functions including recruitment, onboarding, induction, learning and development, and offboarding.

Maintain and update employee records, registers, qualifications, and training logs across HRIS and filing systems.

Assist in the administration of probation, performance review, and disciplinary processes in accordance with organisational procedures.

Respond to general HR queries and provide timely, accurate information to managers and employees.

Maintain and manage HR templates, forms, workflows, and process documents.

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  • Recruitment, Induction, and Compliance

Coordinate job advertisements, shortlisting, interview scheduling, and reference checks as required.

Ensure compliance with pre-employment screening, including police checks, NDIS Worker Screening, Blue Cards, and mandatory training modules.

Support smooth onboarding and induction of new employees including preparation of onboarding kits and system access.

Monitor expiry of staff qualifications, licences, and mandatory training and coordinate renewals or follow-up.

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  • Learning and Development Administration

Maintain training schedules and records for internal and external learning.

Assist with the planning and coordination of staff training, development programs, and induction sessions.

Monitor compliance with mandatory training requirements and escalate concerns to the HR Business Partner.

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  • HR Reporting, Projects and Systems

Maintain accurate and confidential employee data across systems and platforms.

Generate standard HR reports including headcount, leave balances, attrition, and compliance registers.

Provide support for HR projects including policy reviews, workforce planning, and staff engagement activities.

Contribute to the development and improvement of HR systems and internal processes.

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  • Organisational Support

Promote a workplace culture aligned with GCLA values and inclusive practices.

Actively contribute to continuous improvement in HR processes and internal customer service.

Provide administrative support to the HR Business Partner and Corporate Services Executive as required.

Represent the HR team professionally in staff interactions, internal meetings, and communication activities.

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  • Other Duties

Maintain confidentiality, professionalism, and discretion at all times.

Comply with all GCLA policies, procedures, and statutory obligations.

Undertake any other reasonable duties as directed by the HR Business Partner or Corporate Services Executive.

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