Customer Service Officer

3 weeks ago

Gladstone, Australia Public Sector People Full time
Public Sector People are partnering with a Regional Council to recruit a Customer Service Officer for a temporary contract through to 30 September 2025, with the potential for extension.This is a fantastic opportunity to join a high-performing team that provides critical frontline support to the community in a fast-paced, customer-focused environment.Key DetailsLocation: Emerald, QLD (must be local to the area)Contract Length: Up Until 30/09/2025 Pay Rate: $48.20 – $51.35 per hour + Super Hours: 38 hours per week, Monday to Friday (no weekends)Start Date: ASAP (Interviews to be conducted immediately)About the Role You will be the first point of contact for customer enquiries, providing accurate and timely responses to the public while processing applications, handling payments, and coordinating with internal departments.
The focus is on resolving enquiries at first contact and delivering high-quality service in line with Council standards.Key ResponsibilitiesRespond to inbound customer enquiries with professionalism and accuracy Process service requests and applications across council systems Manage financial transactions and maintain accurate records Navigate multiple systems confidently to resolve enquiries Support continual service delivery improvement initiativesAbout YouPrevious Government experience highly regarded (Local, State or Federal)Strong ability to navigate systems and manage high volumes of work Proven customer service skills, with strong written and verbal communication High attention to detail and accuracy in a process-driven environment Must reside locally in or near Emerald, QLDTo Apply Please submit your CV in Word format as soon as possible.
Interviews are being scheduled immediately, with an ASAP start.

  • Customer Service Agent

    2 days ago

    Gladstone Park, Australia Austcorp Executive Full time

    Must have experience in customer service - Must be able to pass medical and police check - Opportunities for progression We are searching for an experienced **Customer Service Agent** to work within our clients sheet metal site in Tullamarine **What are the benefits?** - Great culture and working environment - Top industry performer - Skilled and...

  • Full Time Customer Service

    4 weeks ago

    Gladstone, Australia Aboriginal Health Council Of Western Australia Full time

    Employment Type Permanent Closing Date20 Sept 2025 11:59pm Job Title Full Time Customer Service & Sales Consultant GLADSTONEJob Summary As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service.You achieve this by providing an exceptional in-store customer journey, and through your...

  • Part Time Customer Service

    1 week ago

    Gladstone, Australia Telstra Full time $40,000 - $60,000 per year

    Employment TypePermanentClosing Date3 Nov :59pmJob TitlePart Time Customer Service & Sales Consultant GLADSTONEJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach...

  • Customer Service Representative

    2 weeks ago

    Gladstone QLD, Australia Bidfood Full time $40,000 - $60,000 per year

    Bidfood Gladstone is looking for a confident and customer-focused individual to join our team as a casual Customer Service Representative at our branch. This role will provide 20 – 38 hours per week, between the hours of 8:00am and 4:00pm. This is an inbound, phone-based role – no cold calling, no outbound sales. As the first point of contact for many of...

  • Administration Officer

    4 weeks ago

    Gladstone, Australia Cleanaway Waste Management Full time

    About Us Join us at Cleanaway and contribute to making a sustainable future possible, together.We transform waste into resources and renewable energy.When you start to think of waste as a resource, it opens a world of possibilities.As a high-growth, ASX-listed organisation with over 7,500 employees, our goal is to be recognised by our customers as the most...

  • Court Services Officer

    6 days ago

    Gladstone, Queensland, Australia Department of Justice Full time $60,000 - $80,000 per year

    As part of a dynamic team dedicated to shaping a more responsive and user-friendly court experience, this position offers a chance to make a meaningful impact, adapt to evolving practices, and play a vital role in the transformation of Queensland courts. To fulfil your responsibilities of ensuring the effective execution of administrative processes, case...

  • Part Time Customer Service

    6 days ago

    Gladstone QLD, Australia Telstra Business Technology Centre Perth South Full time $40,000 - $80,000 per year

    Employment TypePermanentClosing Date3 Nov :59pmJob TitlePart Time Customer Service & Sales Consultant GLADSTONEJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach...

  • Service Technician

    2 weeks ago

    Gladstone, Australia Solenis Australia Pty Limited Full time $60,000 - $80,000 per year

    Gladstone, Queensland Full time, permanent position Grow with a global employer About the business Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by...

  • Senior Program Support Officer

    2 weeks ago

    Gladstone, Australia Gladstone Regional Council Full time $60,000 - $80,000 per year

    Our RegionGladstone offers dynamic career opportunities across diverse industries, catering to a range of skills and ambitions. Whether you're advancing your career or seeking work-life balance, Gladstone's industrial strength, innovative energy projects, and bustling service sectors make it a fantastic place to work and live.You'll be glad you made itOur...

  • Police Officer – New Recruit

    4 days ago

    Gladstone & Central QLD, Australia QLD Police Service Full time $55,000 - $87,509 per year

    About the roleBeing a Queensland Police Officer is more than a job.It's a career that offers paid training, ongoing development and opportunities in specialist units and leadership roles.You'll have the unique opportunity to be a positive presence during people's most challenging moments.From our pristine beaches to bustling cities and quintessential remote...