
Front of House Team Member
7 days ago
We are seeking a skilled and enthusiastic individual to join our team as a Front of House staff member. In this role, you will be responsible for delivering exceptional guest experiences that exceed our customers' expectations.
- Create memorable moments for our guests through excellent customer service and a positive attitude.
- Drive sales by upselling and promoting products in a friendly and engaging manner.
- Work collaboratively with your team to achieve daily goals and challenges.
- Take pride in maintaining a clean and well-stocked environment that reflects positively on our brand.
We are a leading provider of entertainment and socialising experiences. Our venues offer a range of activities and services that cater to diverse interests and age groups. We believe in creating a safe, inclusive, and fun environment where everyone feels welcome.
RequirementsTo succeed in this role, you will need:
- A strong passion for customer service and delivering exceptional experiences.
- Excellent communication and interpersonal skills.
- The ability to work effectively in a fast-paced environment.
- A valid RSA and WWCC or willingness to obtain them.
- Flexibility to work weekends, nights, and varying shifts.
We offer a range of benefits that make working with us rewarding and enjoyable. These include:
- Competitive hourly rate under the Amusement & Entertainment Award.
- Access to a development program and opportunities to learn from industry leaders.
- Awesome extras like monthly prize incentives and exciting competitions.
- Focus on wellbeing and mental health support through partnership with Headspace and EAP access.
- Play on us – enjoy free activities across all our brands.
- Treat yo'self – half-price food and bev for you and a pal.
If you are selected for an interview, you can expect to answer questions about your experience, skills, and availability. We look forward to hearing from you
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