Sales Administration Team Lead

24 hours ago

Gold Coast, Queensland, Australia beBeeLeadership Full time $70,000 - $95,000
Job Title

A senior sales administration professional is required to lead a team of four, overseeing workloads and ensuring prompt customer service.

This role involves managing daily sales leads in Hubspot, distributing and tracking progress to ensure timely follow-up. The successful candidate will facilitate communication between sales, service, accounts and project management teams to deliver a seamless customer experience.

  • Lead and support a team of 4 sales support staff, managing workloads and ensuring phone coverage between 7am–5pm.
  • Oversee daily sales leads in Hubspot, distributing and tracking progress to ensure timely follow-up.
  • Facilitate communication between sales, service, accounts and warehouse teams to keep processes on track.
  • Schedule installations, commissioning, repairs and inspections via Google Calendar and Tasks.
  • Manage commissioning paperwork and coordinate with councils, supervisors and homeowners.
  • Oversee inbox management across multiple business units (commissions, dispatch, sales and orders).
  • Run monthly sales support team meetings and provide weekly reports to the National Service Manager.
  • Assist with compliance tasks including QBCC submissions.
  • Support monthly sales meetings, Lunch & Learn sessions and internal communications.
  • Step in to assist with sales and service overflow calls, payments and customer queries as required.
About You

We are looking for someone who thrives in a fast-paced environment and enjoys balancing leadership with hands-on support. You will need to be:

  • Minimum 2-3 years' experience leading small teams (3-6 people) and coordinating daily workflows with strong administrations skills.
  • Previous customer service or call centre experience, with confidence handling phone enquiries and resolving customer issues.
  • Highly organised with strong time-management and scheduling skills.
  • Confident using systems such as Hubspot, MYOB/EXO, Google Workspace, Microsoft Suite and task management tools.
  • A proactive communicator who can work across departments and with external stakeholders.
  • Flexible and solutions-focused, with the ability to step in and assist where needed.
What We Offer
  • A supportive workplace where teamwork and communication are valued.
  • Opportunities to grow your leadership and process management skills.
  • A role where no two days are the same, plenty of variety and responsibility.
  • Full-time stability with a national business that continues to grow.

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