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Lead Client Relationship Manager

2 months ago

Melbourne, Victoria, Australia NCS Australia Full time

Company Overview

About Us:

NCS Australia unites the finest technology professionals in the country, collaborating to leverage technology for the betterment of our communities and to achieve remarkable outcomes.

With a legacy spanning over 40 years, we have partnered with clients to deliver comprehensive digital technology solutions that propel their transformation and innovation journeys. Our diverse global teams have successfully executed large-scale, mission-critical projects for both government and enterprise sectors.

Position Overview

Role Summary:

We are seeking a seasoned Senior Account Manager who excels in building relationships and possesses extensive knowledge of government and public sector clients. The ideal candidate will have outstanding communication and negotiation abilities, eager to collaborate with clients to address their challenges.

Utilizing a consultative sales methodology, you will engage with clients throughout their digital transformation journey, uncovering growth opportunities and managing a diverse portfolio of accounts. Your responsibilities will include crafting persuasive sales proposals and tender submissions, identifying new sales avenues within your accounts, and establishing yourself and the NCS team as trusted advisors.

This role offers a thrilling career path where you will have a significant impact while working with cutting-edge technology solutions. You will refine your skills alongside a high-performing, collaborative team and enjoy the recognition, advancement, and extensive benefits associated with a global organization.

Qualifications

  • Demonstrated experience in a similar capacity managing accounts for a Technology Consultancy or Systems Integrator
  • Expertise in consultative and solution-oriented sales
  • Strong background in Account Management with a network of contacts in the public sector
  • Extensive experience in selling products, solutions, and services related to cloud, digital transformation, application modernization, data, and AI
  • Proven ability to lead complex bids, RFPs, and RFQs
  • Exceptional communication skills with the ability to foster relationships at various organizational levels
  • Capacity to cultivate relationships within complex enterprise and government clients
  • A motivated self-starter with a collaborative mindset
  • Excellent written and verbal communication skills with the ability to convey ideas effectively
  • Strong stakeholder management and interpersonal skills, driven by sales achievements
  • A consultative approach with the capability to engage in value-driven discussions

Additional Insights

Why Choose NCS Australia:

At NCS Australia, we prioritize your professional growth and development. Our extensive global learning and development program will equip you with the necessary skills and knowledge to thrive. You will receive mentorship from industry leaders and gain access to a worldwide network of career opportunities.

We are currently enhancing our employee benefits, so please inquire with our Talent Acquisition Team about what we offer.

We are committed to valuing and supporting our employees and the communities we serve. Diversity, inclusivity, and uniqueness are fundamental to our culture. We uphold Equal Employment Opportunity Principles and provide reasonable accommodations to all applicants. If you require assistance or modifications to navigate our careers site or complete your application, please reach out to us.

Important Considerations:

To qualify for a position with us, applicants must possess valid work rights for Australia and be prepared to undergo a thorough background check, including probity and police checks.

As we progress through our business integration, contracts will continue to be issued under our existing entities.

Agencies:

We appreciate your understanding that we prefer not to be contacted by agencies outside of our Talent Acquisition team. NCS only accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the specific requisition by the Talent Acquisition team. Any resumes submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be provided.