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Customer Experience Ambassador

2 months ago

Pakenham, Victoria, Australia Dusk Full time
{"title": "Customer Service and Sales Role at Dusk", "description": "About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Representative at Dusk. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our stores.

Key Responsibilities
  • Provide outstanding customer service, ensuring every customer leaves our store feeling valued and satisfied.
  • Develop and maintain a deep understanding of our products, including candles and homeware, to effectively communicate their benefits to customers.
  • Work collaboratively with colleagues to achieve sales targets and maintain a visually appealing store environment.
  • Stay up-to-date with product knowledge and sales promotions to provide informed advice to customers.
  • Contribute to a positive and supportive team environment, fostering a culture of excellence and customer obsession.
About You
  • You have a passion for delivering exceptional customer experiences and a strong desire to succeed in a fast-paced retail environment.
  • You are a team player with excellent communication and interpersonal skills, able to build strong relationships with colleagues and customers.
  • You are highly motivated, with a can-do attitude and a willingness to learn and grow with our company.
  • You are committed to providing outstanding service, ensuring every customer interaction is a positive one.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A supportive and collaborative team environment.
  • The opportunity to work with a leading brand in the home fragrance and homeware industry.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.", "benefits": "

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A supportive and collaborative team environment.
  • The opportunity to work with a leading brand in the home fragrance and homeware industry.
", "company": "Dusk"}