Customer Service Representative

3 weeks ago

Pakenham, Victoria, Australia dusk Full time

Are you passionate about delivering exceptional customer experiences and creating a warm atmosphere in a retail setting?

We're seeking a Customer Assistant to join our dusk team in Australia and New Zealand, where you'll play a pivotal role in bringing our vision to life.

Key Responsibilities:

  • Provide outstanding customer service, ensuring every interaction is a delightful experience.
  • Contribute to achieving key performance indicators (KPIs) and store success.
  • Work with visual merchandising to create a captivating and inspiring store environment.
  • Share your knowledge of our candles and homeware products with customers, illuminating their paths to making informed purchasing decisions.
  • Maintain a visually enticing store environment, ensuring customers are consistently impressed.
  • Collaborate with colleagues to foster a harmonious work environment and ignite the spirit of teamwork.

About You:

  • A passion for exceeding customer expectations and creating unforgettable experiences.
  • A team player who embodies the power of unity and cooperation.
  • A can-do attitude, always ready to go the extra mile.
  • A commitment to continuous improvement and a desire to learn and grow.
  • A spark of fun and energy, making every customer interaction a delightful experience.

Benefits:

  • Enjoy a generous team member discount on our range of candles and homewares.
  • Participate in the dusk monthly bonus program, igniting your passion further.
  • Bask in the warmth of a supportive environment, where your growth and development are nurtured.
  • 'Start here, go anywhere' – We believe in providing an environment where your career can shine as brightly as a well-lit candle.

If you're ready to infuse your love for candles with your exceptional customer service skills, this is the perfect opportunity for you. Join the dusk team today and let your personality shine.

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