Experience Strategist

9 hours ago

Melbourne, Victoria, Australia beBeeStrategist Full time $90,000 - $120,000
Customer Experience Strategist

As a Customer Experience Strategist, you will play a pivotal role in driving our customer-focused content strategy.

The ideal candidate will have a strong background in campaign design and the ability to leverage data to drive decisions and measure impact.

  • Key Responsibilities:
  • Develop and implement data-driven approaches to design personalised campaigns across multiple channels.
  • Apply a test-and-learn approach to continuously refine and optimise performance.
  • Create reporting frameworks to track impact and share results with senior stakeholders.
  • Collaborate with cross-functional teams to ensure alignment and smooth program delivery.

What We're Looking For

  • Minimum 5-7 years' experience in a similar role with a strong background in campaign design.
  • Strong analytical skills with the ability to leverage data to drive decisions and measure impact.
  • Deep understanding of customer experience metrics including LTV, churn, and other engagement indicators.
  • Excellent leadership communication and collaboration skills with a track record of leading cross-functional initiatives.

Why This Role Matters

This is an exciting opportunity for a seasoned professional to join our team and make a meaningful impact on our customers' experiences. If you are a strategic thinker with a passion for customer experience, we encourage you to apply for this role.

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