Automation Solutions Specialist

6 days ago

Brisbane, Queensland, Australia Brooks Automation Full time
Job Overview

B Brooks Automation is a leading technology company that specializes in automation solutions for the semiconductor and life sciences industries. Our mission is to provide innovative solutions that help our customers achieve their goals.

About the Role

We are seeking an experienced Technical Solutions Specialist to join our team. As a Technical Solutions Specialist, you will be responsible for performing on-site servicing, preventative and corrective maintenance of products, primarily in Pathology Laboratories. You will also serve as a technical resource to support internal teams for any technical service-related activities.

Key Responsibilities:
  • Perform on-site servicing, preventative and corrective maintenance of products, primarily in Pathology Laboratories.
  • Serve as a technical resource to support internal teams for any technical service-related activities.
  • Conduct test procedures to ensure proper product performance.
  • Collaborate with all stakeholders to identify and assist with the creation of systems and processes to ensure the efficient operation of the Customer Solutions Group.
  • Implement upgrades and hardware/software change orders.
  • Assist with the Troubleshooting of complex technical hardware and software issues and liaise with Engineering Teams.
  • Provide local and remote technical support to customers on operational or maintenance aspects of system equipment.
Requirements:
  • Recent undergraduate degree in engineering (mechatronics/mechanical/biomedical).
  • Electromechanical and software experience would be beneficial.
  • Any previous experience in the robotics field in a professional services organization will be highly regarded.
  • Excellent interpersonal, communication and influencing skills (written and oral) using business and user-friendly language with a commercial mindset.
  • Ability to think outside the box to troubleshoot complex technical products and customer challenges.
  • Self-motivated, results-driven and well organized and able to handle multiple tasks with a clear sense of ownership and priority.
  • A current full drivers' license and reliable vehicle.
What We Offer:
  • An estimated salary of $70,000 - $90,000 per year, depending on experience.
  • A detailed induction program to help you get up to speed quickly.
  • Exciting career opportunities in a growing company.
  • Access to health and wellness programs.

We celebrate diversity and are committed to creating a welcoming and inclusive environment for all. We welcome all qualified applicants regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristics.

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