Automation Solutions Specialist

1 month ago


Brisbane, Queensland, Australia Suncorp Group Full time
About the Role

We are seeking a highly skilled Business Process Analyst to join our team. In this role, you will be responsible for analyzing business processes and designing automation solutions.

Key Responsibilities:
  • Engage with process owners and possess end-to-end ownership of automation projects
  • Lead the review of business processes, architecture, design, and plan for automation solution delivery
  • Identify and extract requirements using business analysis tools such as interviews, document analysis, workshops, and side-by-side observations
  • Evaluate information and data to determine problems/opportunities/solutions
  • Contribute to estimation of development and drive and manage performance of code development to ensure target timeframes are achieved
  • Assess risk on any new and changed systems/processes and recommend controls where required
  • Build and present recommendations, findings, and options to Senior Management
Requirements:
  • Significant experience in facilitating and leading process discovery and modelling activities to quickly assess improvement or automation opportunity
  • Experience in owning and managing multiple initiatives end-to-end
  • Background in delivery of automation or technology-enabled business solutions
  • Exposure to Robotic Process Automation and/or Generative AI
  • Experience working with technology departments, including offshore developers
  • Business Analysis qualifications (desirable)
What We Offer:
  • Excellent discounts on a range of retail favourite stores as well as banking and insurance products
  • A range of flexible working and leave options, including 20 weeks paid parental leave and unlimited paid emergency response leave
  • Invest in your brighter future with ongoing study support and career development programs
  • Give back to our communities with payroll giving, donation matching and paid volunteer leave
Salary: $120,000 - $150,000 per annumAbout Suncorp Group

We're proud to be a part of the Suncorp Group family alongside some of Australia's most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most – while helping to evolve and innovate the ways we can serve our community every day.



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