Financial Services Consultant

4 days ago


Perth, Western Australia Credit Union Australia Full time

About the Role:

We're a customer-obsessed team at Great Southern Bank, and we're committed to helping all Australians own their own home. This means attracting and retaining customers through our strong brand, clever propositions, and award-winning service and support.

Customer Service Specialist role is pivotal to supporting our purpose. Based in our Perth branch, you will provide support and serve the local community as the first point of contact for our customers and their retail banking needs.

This sales role is so much more than processing over-the-counter transactions and inquiries. You'll be challenging yourself every day to generate leads and opportunities, deliver sales and lending results, and help our customers meet their financial goals through our great value savings, insurance, and personal lending products.

To be considered for this permanent full-time sales and lending role, you will need to show that you enjoy:

  • Learning new things such as new products, services, and ways of working
  • Challenging yourself to go above and beyond with each customer conversation
  • Meeting new people and building connections in your local community
  • Helping solve problems for customers by matching products and solutions to needs
  • Getting results that help our customers achieve their financial and lifestyle goals
  • Protecting customers through strict adherence and compliance to policies and regulations

Reward and Benefits:

We're committed to building a strong, inclusive, and diverse workplace, where people feel a sense of belonging, are valued, connected, and respected. We believe in taking care of our people because we know that happy employees make for a happy workplace.

We invest in our team with awesome incentive programs and a wide range of training and career development opportunities. Our benefits include discounts on financial and insurance products, options for health and wellness, unique leave arrangements, and more.

We're big on recognition too. From Employee Appreciation Day to Values Awards and eCards for both teams and individuals for living our values, we celebrate our people's hard work and dedication.

Estimated Salary: AU$60,000 - AU$80,000 per annum, depending on experience.



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