Service Delivery Expert

1 week ago


Perth, Western Australia BT Financial Group Full time
Job Overview

As a Client Account Specialist at BT Financial Group, you will be responsible for delivering exceptional customer service and building strong relationships with our valued clients. This is an exciting opportunity to work in a dynamic team and contribute to the success of our business.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Process customer requests and manage their accounts efficiently.
  • Identify opportunities to enhance our operations and provide feedback to drive continuous improvement.
  • Ensure compliance with all relevant regulatory standards.

What You'll Need
  • Exceptional customer service skills and a strong focus on building relationships.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
  • Previous experience in a customer-centric role is preferred.

Why Work with Us

We are committed to creating a supportive culture that values diversity and flexibility. Our team is passionate about making a difference for our customers and communities. As a Client Account Specialist, you will have the opportunity to grow your career and develop new skills in a dynamic and supportive environment.



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