Consent & Permit Management Specialist

4 days ago

Melbourne, Victoria, Australia beBeeCivil Full time $112,427 - $147,286

Job Opportunity:

Are you a skilled professional with a passion for leading and managing teams? Do you have a strong background in civil engineering or a related field, and a proven track record of delivering high-quality customer-focused services?

As the Consents and Permits Lead within our Roads and Maintenance department, you will be responsible for managing a team of direct reports and overseeing the delivery of works on roads and infrastructure. This is a key role that requires strong leadership skills, excellent communication abilities, and a deep understanding of relevant legislation.

Key Responsibilities:

  • Provide guidance to staff, consultants, contractors, and the community on responsibilities under relevant legislation
  • Monitor, measure and report on the status of consents and approvals against service level agreements
  • Manage Public Lighting requests including for new or additional fixtures or maintenance of existing Ensuring the maintenance of non-standard streetlights

Requirements:

  • Degree or diploma qualification in civil engineering, or Several years' experience in a related field such as construction or project management, or A lesser qualification with substantial relevant customer service and staff management experience in a technical environment
  • Proven ability to manage, support and lead a team in a technical environment to deliver outstanding customer service
  • Demonstrated experience in managing customer service functions, including complaint resolution and conflict management
  • Ability to interpret complex technical information and legislation to make informed decisions and resolve issues within a regulatory and, ideally government environment
  • Proficient in relevant software systems and databases for permits, works management and reporting
  • High level of written and verbal communication skills

Benefits:

  • Opportunity to work in a dynamic and fast-paced environment
  • Chance to develop and grow your career in a supportive and inclusive workplace
  • Collaborative and friendly team environment

About Us:

We are a Child Safe Organisation committed to creating and maintaining a safe environment for all children. We value diversity and inclusion, and we embrace individual uniqueness. We strive to provide high-quality services to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexuality.

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