Duties Support Officer

2 weeks ago

Melbourne, Victoria, Australia beBeeAdministrative Full time $62,123 - $76,125

About This Opportunity

We are seeking experienced administrative assistants to join our team. In this role, you will undertake various public-facing duties such as responding to and resolving enquiries from clients, attending court to administratively clerk, processing clients and maintaining our in-house case management system, all while supporting our legal team in a fast-paced environment.

Key Responsibilities:

  • Manage multiple tasks efficiently while meeting deadlines.
  • Engage with clients empathetically and effectively, especially those from disadvantaged backgrounds.
  • Provide high-quality, client-focused services in a sensitive environment.
  • Advanced proficiency in Microsoft Office Suite and familiarity with client database management.
  • Proactive attitude and ability to work effectively in a team setting, contributing to a positive workplace culture.
  • Experience providing administrative &/or reception support, ideally within a legal environment.

About the Organisation

We provide legal representation to those who need it most. With over 1000 staff employed in 15 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems.

Our Values:

  • Inclusive and diverse workplace culture.
  • Focus on work-life balance including flexible working arrangements.
  • Hybrid in-office and remote work model.
  • Training and professional development opportunities.

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