
Strategic Support Specialist
2 weeks ago
We are seeking a skilled and compassionate Stepped Care Coordinator to join our team. In this role, you will play a key part in guiding clients through a smooth and welcoming entry into our services, providing invaluable support on their journey to well-being.
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- Lead the way for clients: Provide direct engagement and brief interventions to ensure smooth transitions and aftercare.">
- Collaborate: Work closely with internal teams and external partners to deliver comprehensive care.">
- Support clients: Be their first contact and help them navigate their care journey, ensuring a welcoming experience at every step.">
- Manage Care Processes: Oversee collaborative care planning, transitions between services, and aftercare.">
- Strengthen Partnerships: Build relationships with local hub partners and the lived experience workforce to foster community-driven care.">
The ideal candidate will have:
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- Experience: Extensive background in mental health and/or AOD settings, including knowledge of systems, legislation, and brief-intervention approaches.">
- Strong leadership: You will take charge of client care and team coordination, ensuring clients receive the best possible outcomes.">
- Community-focused: Experience working independently and as part of a care team in community-based recovery models.">
- Collaboration Skills: Proven ability to engage and collaborate with diverse services and professionals in the mental health space.">
Qualifications
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- Qualifications in psychology, social work, mental health nursing, counselling or a related field.">
- A maintained relevant annual registration and/or membership of professional body (preferred).">
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- Flexible working conditions tailored to you.">
- Competitive salary based on your experience and qualifications.">
- Diversity & belonging – We value all backgrounds, abilities, and identities and are committed to cultural safety.">
- Boost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment.">
- Relocation support: If you have relocated permanently for work purposes you may be able to substantially increase your take-home pay by salary packaging some or all of your relocation costs.">
- Career growth: Access a range of professional development opportunities, from leadership training to discipline-specific learning.">
- Free, confidential support – Our Employee Assistance Program is available for you and your family.">
- More leave when you need it – 4 weeks annual leave, sick/carer's leave, family & domestic violence leave, and the option to purchase extra leave.">
- 17% annual leave loading(get paid more on your holidays)">
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