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High-Performing Team Leader
3 weeks ago
This is an exciting opportunity to lead a high-performing team and deliver exceptional guest experiences.
We are seeking a skilled Concierge leader with a proven track record in leadership, excellent communication skills, and a passion for delivering outstanding results.
Main Responsibilities- Team Leadership: Lead the Concierge desk and Porte-Cochere teams to achieve efficient daily operations and respond promptly to guests' needs.
- Supervision and Guidance: Provide guidance and supervision to the Porter Valet team to maximize productivity and ensure high-quality service delivery.
- Collaboration and Support: Work closely with the Chief Concierge to drive business results and maintain the highest standards of service quality.
- Work Environment: Foster a positive work environment that motivates, builds morale, and encourages teamwork among staff members.
To be successful in this role, you will need to possess:
- A strong background in leadership and team management.
- Excellent verbal and written communication skills.
- The ability to work effectively in a fast-paced environment.
- Complimentary Meals: Enjoy complimentary meals on site, including hot meals, sandwich bars, and more.
- Uniform Services: Have your uniform laundered and ready for you daily on property.
- Parking Discounts: Take advantage of discounted parking rates available to our team members.
- Annual Leave: Enjoy up to five weeks of paid Annual Leave for shift workers who meet our definition.
- Dining and Accommodation Discounts: Enjoy up to 30% discounts across our award-winning restaurants and accommodation.
- Lifestyle Discounts: Benefit from lifestyle discounts, including gym memberships, retail discounts, and dry-cleaning services.
- Competitive Hourly Rates: Earn industry award hourly rates, plus penalty rates for working nights, weekends, and public holidays.
- Diversity and Inclusion: Join our commitment to creating a diverse, equitable, and inclusive workplace that contributes to exceptional guest experiences, a great place to work for our team members, and positive outcomes for our communities.
We believe in authenticity that embodies our company values: Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.
