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Housekeeping Supervisor

2 months ago

Port Douglas, Queensland, Australia Travel + Leisure Co Full time

Job Summary

We are seeking a highly skilled Housekeeping Supervisor to join our team at Travel + Leisure Co. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and service are maintained at all times.

Key Responsibilities

  • Clean hotel rooms to include sleeping quarters, kitchens, bathrooms, and living rooms while maintaining housekeeping detail standards
  • Delegate workload to ensure rooms are refreshed in a timely manner
  • Control stock and report discrepancies to the Executive Housekeeper
  • Quality check rooms and liaise with Front Office to release for occupancy
  • Plan and implement weekly rosters in consultation with Housekeeping Manager
  • Observe precautions required to protect resort guests and guest property
  • Respond appropriately to guest enquiries and concerns to ensure total guest satisfaction, handle guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiry or concern to management

Requirements

  • Previous experience within a similar hotel position
  • A sound understanding of Workplace Health and Safety, including safe chemical handling
  • Strong communication skills
  • An ability to work well independently and in a team environment
  • Have the ability to recognize and solve problems in the workplace
  • Ability to work a flexible schedule, including nights, weekends, public and school holidays

About Us

At Travel + Leisure Co., we are committed to delivering exceptional experiences for our guests. Our company values include a strong focus on customer satisfaction, teamwork, and continuous improvement. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.