Director of Team Operations

2 weeks ago


Adelaide, South Australia beBeeCustomerService Full time $98,478 - $104,165

Job Title: Director of Team Operations

We are seeking a seasoned professional to drive high levels of customer service and lead a team in delivering quality and timely results.

About the Role:

  • Lead a team, including resourcing, performance management, and oversight of customer service delivery
  • Provide expert advice and contribute to the continuous improvement of business processes
  • Contribute to business growth and sustainability by identifying process improvements and leading change management processes
  • Moderate customer service deliverables and manage compliance within the team
  • Identify, develop, and implement new business procedures through consultation with stakeholders
  • Support team development as a mentor and coach, driving a positive culture

Requirements:

  • Strategic mindset and demonstrated experience in leadership
  • Passion for delivering high-level customer service
  • Exceptional problem-solving skills and a proactive approach
  • Strong stakeholder engagement and communication skills

What We Offer:

A dynamic work environment that fosters growth and collaboration. As a key member of our team, you will have opportunities to develop your skills and advance your career.

Why Choose Us:

At [Company], we value our employees and offer a comprehensive benefits package, including [list benefits].


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