Senior Property Claims Specialist

4 weeks ago


North Sydney Council, Australia CHUBB Full time

At Chubb, we're committed to fostering a culture of excellence and innovation in our claims handling processes. As a Senior Property Claims Specialist, you'll play a critical role in delivering exceptional customer experiences and driving business growth through effective claims resolution.

Your Role

As a senior member of our claims team, you'll be responsible for handling complex property and technical lines claims, ensuring timely and accurate resolution, and maintaining strong relationships with brokers and service providers. Your expertise will be invaluable in identifying and mitigating potential risks, and in developing and implementing effective claims handling strategies.

Your Responsibilities:

  • Lead the investigation and resolution of complex property and technical lines claims
  • Develop and maintain strong relationships with brokers, service providers, and other stakeholders
  • Identify and mitigate potential risks and develop effective claims handling strategies
  • Ensure timely and accurate resolution of claims, adhering to Chubb's Best Practice Guidelines and Claim Handling Instructions
  • Provide expert guidance and support to junior team members
  • Stay up-to-date with industry developments and regulatory requirements
  • Contribute to the development of claims handling policies and procedures

Your Skills & Experience:

  • 5+ years' experience in handling complex property and technical lines claims
  • Proven track record of delivering exceptional customer experiences and driving business growth through effective claims resolution
  • Strong analytical and problem-solving skills, with the ability to identify and mitigate potential risks
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders
  • Proficient use of Microsoft Word and Excel, with the ability to construct clear and concise reports
  • Ability to work independently and as part of a team, with a strong focus on collaboration and continuous improvement

We offer a dynamic and agile work environment, with opportunities for continuous development and growth. Our flexible working approach, education assistance, and health and wellbeing initiatives will support you in achieving your career goals and maintaining a healthy work-life balance.



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