Senior Property Claims Specialist

6 days ago


Sydney, New South Wales, Australia Allianz Australia Full time
About the Role

We are seeking a highly skilled Senior Property Claims Specialist to join our team at Allianz Australia. As a key member of our claims management process, you will be responsible for managing a portfolio of complex residential property claims, ensuring compliance with regulatory requirements and providing exceptional customer experiences.

Key Responsibilities
  • Manage a portfolio of complex property claims within PCA authority levels
  • Proactively communicate clear and accurate advice, solutions, timeframes, and claim progress to all stakeholders
  • Ensure adherence with best practice claims assessment practices and processes
  • Collaborate with internal and external stakeholders to manage claims
About You

To be successful in this role, you will have:

  • Previous experience managing insurance claims with increased technical or customer complexity
  • Significant experience in a customer service role
  • Ability to plan and prioritise effectively, organise tasks, and manage competing resources and demands
  • Proven analytical and critical thinking capability to interpret data and inform judgements and solutions
What's On Offer

As a Senior Property Claims Specialist at Allianz Australia, you will have the opportunity to work in a dynamic and supportive team environment, with access to ongoing training and development opportunities. You will also be part of a company that values diversity and inclusion, and is committed to creating a workplace where everyone feels valued and supported.



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