Pet Aftercare Professional

4 days ago

Perth, Western Australia beBeeCustomer Full time $57,000 - $73,000
Client Care Coordinator Role

We are seeking a professional to provide exceptional pet aftercare services with compassion and empathy to our clients.

Key Responsibilities:
  • Manage client inquiries across various platforms effectively.
  • Coordinate information between teams for smooth service delivery.
  • Assist clients during viewings and collection of ashes with professionalism and empathy.
  • Prepare viewing rooms and ensure high standards are maintained.
  • Manage client payments across multiple payment services.
  • Ensure accurate and timely data entry of client and veterinary information.
About the Ideal Candidate:
  • Exceptional customer service skills with effective communication.
  • Intermediate Microsoft suite experience.
  • Strong organisational skills and ability to thrive in a clean environment.
  • Ability to handle deceased pets professionally when required.
  • Effective task management skills.
  • Maintain a positive and professional attitude under pressure.

This role presents an opportunity to work with a leading provider of pet cremation services in Australia. If you have exceptional customer service skills and are looking for a new challenge, we encourage you to apply.

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