Technical Support Specialist
6 days ago
Grow Talent is seeking a highly skilled Technical Support Specialist to join a dynamic team. As a Technical Support Specialist, you will play a crucial role in providing exceptional technical support to our valued customers. You will be responsible for installation, troubleshooting, problem resolution, and maintenance of a wide range of Microsoft products and systems.
Key Responsibilities:
- Provide technical support as part of service delivery provision and project deployment.
- Install, troubleshoot, and resolve problems related to a diverse range of products and systems.
- Collaborate with internal and external stakeholders to address customer issues
- Work to becoming a trusted onsite resource to various businesses
Requirements:
- Full working rights in Australia
- Own mode of transport
- Excellent communication and interpersonal skills, enabling you to establish effective relationships with senior customers and internal teams.
- Solid experience working within a technical support role, providing support on a broad range of products or systems.
- Demonstrated ability to diagnose and resolve problems with limited supervision.
- Strong problem-solving skills with a proactive approach to identifying and resolving issues.
- Ability to work independently and collaboratively in a fast-paced environment.
What We Offer:
- $75,000 - $95,000 based on experience
- Join a supportive and inclusive work environment that encourages professional growth.
- Work with a variety of clients and technologies
- Make a meaningful impact by delivering outstanding customer service and enhancing product performance.
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